Refund policy

Return and Refund Policy

You have 14 days from receiving your order to request a return.

To be eligible for a return, your item must be unworn, unused, unwashed, and returned in its original condition.

To request a return, please contact us through the contact form on our website or email us at here@endurecollective.co.uk.

Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect.

Once we receive and inspect your return, we will notify you if your refund has been approved.

Approved refunds will be processed back to your original payment method.

Pre-order items can be cancelled before production begins. Once production has started, please contact us as soon as possible and we will review your request.

If you receive a faulty, damaged, or incorrect item, please contact us as soon as possible with your order number and photos of the issue.